Last updated: 11 September 2023
- the types of personal information Energy Producers collects and holds;
- the way Energy Producers collects personal information;
- the purposes for which Energy Producers uses personal information;
- the circumstances in which Energy Producers discloses personal information;
- how Energy Producers keeps personal information secure;
- how you can access and seek the correction of your personal information; and
- how you can make complaints with respect to the way Energy Producers handles your personal information.
WHAT KINDS OF PERSONAL INFORMATION DOES ENERGY PRODUCERS COLLECT?
The personal information collected by Energy Producers, and the purpose for the collection, will depend on Energy Producers’ interaction with you.
In the course of conducting our activities, Energy Producers may collect personal information about you, such as your:
- Organisation or workplace
- Phone number
- Email address
- Street address
- Employment history (if you are a job applicant)
Energy Producers generally does not collect sensitive information unless you voluntarily provide it to us and/or you provide your consent. In some cases you may provide us with your sensitive information for the purposes of your job application to us (if you are a candidate). Sensitive information is information about your racial or ethnic origin, political opinions or associations, religious or philosophical beliefs, trade union membership, sexual orientation, criminal record, health information and biometric information.
The kinds of personal information Energy Producers collects depends on your interaction with us. Some examples are below.
Energy Producers will generally collect the name, contact details, job title and the organisation of individuals who register for an event organised by Energy Producers. Depending on the event, we may also collect your dietary requirements.
Photographs and recordings
Energy Producers may collect extracts of speeches given at events. Energy Producers may also collect photographs, audio and video recordings of individuals who attend events organised by Energy Producers. This personal information is collected to enable Energy Producers to promote its activities and to publish recordings or transcripts of events. For example, we may publish keynote speeches and use photographs in any of our hard copy publications, digital publications and websites, and on our social media channels.
Energy Producers may occasionally make media releases or submissions, with a view to promoting its interests in the wider public forum. In doing so, Energy Producers may rely upon comments or opinions of individuals, and use these comments or opinions in the media releases or submissions. These comments may contain personal information.
Recruitment and contractors
Energy Producers may collect personal information about job applicants, such as their name, address, contact details, current and past employment information, and educational qualifications.
Energy Producers will also collect personal information about its contractors and suppliers, such as their name, contact details, ABN, and bank account details for payment purposes.
HOW DOES ENERGY PRODUCERS COLLECT PERSONAL INFORMATION?
Energy Producers also collects personal information in the course of any interactions that you have with us, including if you contact us directly, if you register for an event, or if you subscribe to our newsletters. Where it is possible, Energy Producers collects personal information directly from the individual to whom it relates, such as in-person, or via Energy Producers’ website. Energy Producers may collect the information via a third party service provider, such as an online booking agent when you make a booking for an Energy Producers event, or a recruiting agent that provides job applications to Energy Producers.
In some circumstances Energy Producers or its third party service provider may also collect your personal information from a third party, such as your authorised representative when you authorise another person to register you for an Energy Producers event.
You can interact with us anonymously or pseudonymously if you do not provide your full name to us when contacting us, however we generally collect information from visitors of our website including your computer’s IP address, certain metadata and cookies (see “Cookies” section below). If you choose to interact with us anonymously or pseudonymously, we may not be able to provide certain services to you.
We do not knowingly collect the personal information of minors under the age of 18.
Energy Producers may collect information about your visit to its website through cookies to assist Energy Producers to measure and improve its website. Examples of information that Energy Producers may collect include: day and time of your visit, whether you have visited the website previously, whether you used a search engine to find Energy Producers and some geographical information about what country and state you are in.
If you wish, you can set your browser to reject cookies, or to notify you when you receive one in order to accept or reject such receipt in each instance. If you reject cookies, we may not be able to provide certain services to you.
HOW WILL ENERGY PRODUCERS USE PERSONAL INFORMATION?
The purposes for which Energy Producers will use personal information will depend on its interaction with you. Generally, Energy Producers will use your personal information to respond to your enquiries, keep records of our interactions with you, conduct and organise events, publish media releases, enhance the content of our websites, and use for internal business purposes including recruitment. Energy Producers may conduct marketing and promotional activities and send you newsletters to inform you of services and information that may be of interest to you (subject to receiving your consent to receive such marketing and promotional information, which you may opt-out of at any time). Some examples of the purposes for which Energy Producers uses personal information is set out below.
When you register for an event Energy Producers will use your personal information to enable it to organise, manage and conduct the event.
Energy Producers may also use the personal information you provide when registering for an event to provide you with additional information, such as about upcoming events Energy Producers considers may be of interest to you.
Energy Producers may use your personal information for other purposes that relate to the purpose for which your personal information was collected. For example, if you are a contractor, or if you have made an application for employment or to receive a contract, Energy Producers will use your personal information to manage your contract, or process your application, and Energy Producers’ associated internal human resourcing and business management purposes.
WHEN WILL ENERGY PRODUCERS DISCLOSE PERSONAL INFORMATION?
The personal information Energy Producers collects is for the use of Energy Producers, and Energy Producers does not ordinarily share the personal information it holds with other persons.
Purposes related to collection
In some circumstances Energy Producers may need to disclose your personal information to other entities or persons for purposes related to the purpose for which it was collected. For example, Energy Producers may need to disclose some of your personal information to third party service providers in order to provide you with services and to conduct its internal business operations. This includes disclosing your personal information to third party service providers such as event organisers, caterers, IT service providers, and marketing service providers.
In some circumstances, Energy Producers may use or disclose your personal information where required or authorised by Australian law or court and tribunal order, or if it otherwise believes necessary to prevent a threat to health or safety or for law enforcement.
With your consent
In some circumstances Energy Producers will request permission from you to provide your personal information to third parties. Except as stated above, Energy Producers will only provide your personal information to a third party where you have granted permission first.
Energy Producers does not generally disclose personal information overseas, but may do so in limited circumstances, for example, in the event of a claim under an insurance policy held by it.
HOW DOES ENERGY PRODUCERS HOLD AND KEEP PERSONAL INFORMATION SECURE?
Energy Producers holds your personal information in a combination of hard copy and electronic files. Energy Producers strives to ensure the security, integrity and privacy of personal information it holds, and Energy Producers reviews and updates its security measures in light of current technologies.
Energy Producers will take steps to destroy or de-identify your personal information when it is no longer required.
ACCESS TO, AND CORRECTION OF, PERSONAL INFORMATION
Energy Producers will provide you with access to the information it holds about you, including for the purpose of correcting or updating that information, unless there is an exception which applies under the Privacy Act (including if it reasonably believes that giving access would pose a serious threat to health of the individual or to public health, if giving access would have an unreasonable impact on the privacy of other individuals, if the access relates to legal proceedings, or if the access would be unlawful).
Energy Producers will not charge you for making a request to access or correct your personal information. However, Energy Producers reserves the right to charge a reasonable fee for processing your request, including searching for your personal information.
Energy Producers will respond to your request for access or correction as soon as reasonably practicable.
If Energy Producers refuses to provide you with access to your personal information, or to correct your personal information, Energy Producers will generally notify you of its reasons for refusal and how you may complain about the refusal.
If you are not satisfied with Energy Producers’ response, you may also contact the Office of the Australian Information Commissioner (OAIC) and lodge a complaint. The OAIC can be contacted on their website at https://www.oaic.gov.au/privacy/privacy-complaints/lodge-a-privacy-complaint-with-us, by mail to GPO Box 5288, Sydney NSW 2001 or by phone to 1300 363 992. For more information about privacy issues in Australia and protecting your privacy, visit the OAIC website at http://www.oaic.gov.au/.
Attention: Privacy Officer
GPO Box 2201 Canberra ACT 2601
+61 2 6247 0960